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When it comes to a survey, there are two types of responses you can collect. One is quantitative; the other is qualitative.
If your staff feel like auditors are there to find fault in their work, they are less likely to be cooperative. You need to make it clear to them that your audit is not about evaluating individuals…
Employees often feel undervalued when their responses are not acknowledged. By acknowledging employee views, several aspects of your business will improve.